Intelligent Support

What Is the AI Module in the Configurator?

Thanks to cutting-edge AI technologies, we’ve enhanced our 3D configurators with a modern AI assistant module. This intelligent support helps customers configure products in real time.

The AI Configuration Assistant operates within an interactive chat window, allowing users to discuss their product requirements just as they would with a sales advisor—but fully online. It’s also enriched with your configurator’s own product rules and external data, ensuring that it only provides recommendations relevant to your configuration logic, which maximizes both accuracy and efficiency.

By leveraging AI, the configurator feels more “human”—it interprets user input, adapts to their needs, and dramatically shortens the configuration process, especially when there are many variants, attributes, or modules to choose from.

What Sets the AI Configuration Assistant Apart?

The AI Configuration Assistant guides customers through the entire personalization process in a natural and intuitive manner. Here’s what it can do:

  • Acts like a dedicated sales advisor.
  • Suggests configurations via text-based conversation.
  • Generates visual previews on demand.
  • Handles requests based on price, availability, aesthetics, and more.
  • Prevents invalid or incompatible setups.
  • Recommends the most popular variants.
  • Adapts additional behaviors based on your custom rules and settings.
A modern feature that truly supports your configuration process

Where Can We Deploy an AI-Powered Configurator?

The AI Assistant is ideal for manufacturers and e-commerce retailers offering personalized products, including:

  • Furniture

  • Decorative items

  • Packaging

  • Promotional products

  • Modular constructions

  • Gates, carports, pergolas

  • And many more

It also helps customers understand complex products with numerous variables (colors, dimensions, materials, components, etc.). Accelerate the personalization of sophisticated products!

Konfigurator produktu z modułem AI dla e-commerce

How Does AI Support Work in the Product Configurator?

1
Customer Engagement: The user clicks the “AI Assistant” option and types in the variant they need.

Customer Engagement: The user clicks the “AI Assistant” option and types in the variant they need.

2
Recommendation Engine: The assistant analyzes the input and suggests the best-fitting product variants.

Recommendation Engine: The assistant analyzes the input and suggests the best-fitting product variants.

3
Guided Configuration: The customer proceeds through the configurator with step-by-step suggestions and 3D visualization.

Guided Configuration: The customer proceeds through the configurator with step-by-step suggestions and 3D visualization.

4
Purchase Completion: The customer finalizes the online purchase of the selected variant.

Purchase Completion: The customer finalizes the online purchase of the selected variant.

Discover Configurators and Their Features on the iCompose.it Blog

Discover the practical applications of various configurator features, including the AI Assistant and augmented reality technology, and see how they support online shopping across different industries.

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What Our Clients Say

If you’re looking for a team that will understand and bring your idea or project to life, you can rely on us. See what our past clients have said about us.

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We decided to start working together after just a few initial meetings – from the beginning, they demonstrated a professional approach, understood our needs, and were able to effectively plan the project execution. The work on the 3D configurator followed a partnership model – we received concrete proposals, which we jointly developed into the final version. We wholeheartedly recommend the company and their 3D configurator.

E-commerce i-sofa.pl

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At Blastnet, we aim to choose solutions that support the company’s growth and meet our customers’ needs. That was the case with the decision to implement a server configurator. As a result, we received a tool that allows our clients to personalize their choices while remaining fully consistent with the current Blastnet website.

Łukasz Zięciak

Blastnet

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I’m developing a solution for photographers that helps them sell their photos as home art galleries. Before starting the collaboration, we thoroughly analyzed the application's mechanics and created a detailed specification. Throughout the process, I was guided step by step. Whenever I had questions, communication with the team was smooth and efficient. In the end, I received exactly the application I had envisioned.

Łukasz Frączek

CEO

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Together with Effectivity, we improved and delivered several configurator projects for services on our existing IMPEL24 website. We value the clear communication with the team, their understanding of our business, and our specific requirements. We look forward to another successful collaboration on future projects.

Maciej Mora

eCommerce & Digitalization Director, IMPEL24

Let’s Talk About Modern Configurator Features

We will build a solution that enables your customers to create personalized products independently—and with augmented reality (AR), they can view their designs in real environments, making decisions easier while you focus on growing your business.